Where should AI fit in your business?
Start with a useful task, a clear boundary and a person accountable for the outcome.
Read the insight
Begin with the work, not the model. Repeated questions, searching internal information and preparing first drafts can be useful places to explore. Choose a task where your team can recognise a good answer.
Define the source of truth. An assistant needs relevant, maintained information and a clear way to say it does not know. Decide which information it may access before connecting your systems.
Keep consequential decisions with people. Test a small pilot against representative examples, review mistakes and agree when the assistant should hand over. Expand only when the workflow earns your confidence.

